SHIPPING
MONODREAMS tries to offer the best possible shipping service. Each order will receive an international tracking code to follow the transit. This code will be included in the order confirmation email.
You can use the following websites to track your order:
MONODREAMS TRACKING PAGE
Please allow up to 7 days for us to process your order.
Shipping details for each region can be found in the chart below. We are very confident in our international shipping speed and security. However, the days in this chart are estimations which means your delivery may experience delays.
FREE GLOBAL SHIPPING IF YOU BUY MORE THAN 1 ITEM
MONODREAMS always covers import and custom fees.
|
Counted as business days |
Fee & Duration |
|
Europe Group A: Italy, France, Germany, Spain, Portugal, Austria, Belgium, The Netherlands, Poland, Greece, Bulgaria, Luxembourg |
8€ (8-14 days) |
|
Europe Group B: Lithuania, Slovakia, Slovenia, Estonia, Finland, The Czech Republic, Romania, Ireland, Sweden, Switzerland (max 2KG), Latvia, Denmark, Hungary, Croatia, Norway |
8€ (8-14 days) |
|
United Kingdom |
8£ (8-14 days) |
|
United States of America |
8$ (8-14 days) |
|
Canada |
8$ (8-14 days) |
|
|
8$ (10-15 days) |
|
Malta |
|
|
Australia |
8$ |
|
Asia Group A: Singapore, Thailand, Vietnam, |
$ (8-10 days) |
|
Asia Group B: Philippines, Malaysia, Korea, Japan |
$ (8-10 days) |
SHIPPING FAQ
Import Taxes & Duties
All import tax and duty fees will be covered by MONODREAMS. If you are charged any duty/tax fees for your order, please contact us here and include a copy of the invoice so we may settle the charges.
Customs & Regulations
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time. You are responsible for checking your local postal regulations for restricted items, as we cannot be held liable for any items that are not accepted into the specific destination or region. We are not responsible for any lost or stolen packages. This is beyond our control. We do however ship DDP and cover the tariff or import fees worldwide.
Returns
Because of overseas shipment, in most cases, we want to limit returns as much as possible. All orders can be returned or exchanged within 7 days from the date you received your order. MONODREAMS does not cover fees for return packages. More info on our Return Policy Page